Build digital exhibitions and stories using content you already have.
Created specifically for museums, libraries, galleries, archives and universities.
Embed SNICKET into your website or share it as a standalone experience.
Add images, video, audio and text.
Arrange content into engaging journeys and experiences.
Launch as a standalone experience or embed on your website.
Creating an account and building exhibitions is free.
You pay when an exhibition is published, for each month it stays live.
No long-term commitment and no upfront costs — pay only for the months each published exhibition needs.
Full access to all standard features.
SNICKET adapts as you grow. The number of live exhibitions depends on the data you use. Need more? Contact us and we can discuss a price. Flexible, scalable, and designed to support your success.
Fixed-price licences for funded projects and exhibitions.
If your funder requires a commitment to keep a SNICKET exhibition live for a specific duration, we can provide a tailored licence for a one-off exhibition linked to your project.
Need custom features, bespoke development, or additional support?
We can help with exhibition development, custom integrations and features, or dedicated support.
SNICKET was created to help cultural organisations make better use of their collections online.
Whether you're creating a digital exhibition, activating a collection, supporting research or working with communities, SNICKET gives you a simple way to bring stories together and share them with audiences.
Set up your institution and start building exhibitions. Creating an account is free — you only pay when you publish.
Last updated: 28 July 2026
Welcome to SNICKET.
This Privacy Policy explains how SNICKET Media Ltd ("SNICKET", "we", "our", or "us") collects, uses, stores and protects your personal information when you use our website, software platform and related services (the "Service").
We are committed to protecting your privacy and handling your personal information in accordance with the UK General Data Protection Regulation (UK GDPR), the Data Protection Act 2018 and other applicable privacy legislation.
By using SNICKET you acknowledge that you have read this Privacy Policy.
SNICKET Media Ltd is the data controller responsible for the personal information collected through this Service.
If you have any questions regarding this Privacy Policy, please contact:
SNICKET Media Ltd
Email: info@snicketmedia.com
Website: www.snicketmedia.com
Depending on how you use SNICKET, we may collect the following information.
When you create an account we may collect:
When you purchase a subscription we may collect:
We do not store full payment card details. Payments are processed securely by our third-party payment providers.
We automatically collect information including:
You may upload:
You remain responsible for ensuring you have the necessary rights to upload and publish this content.
We use your information to:
Where permitted by law, we may also send information about new products and services. You may unsubscribe at any time.
Under UK GDPR we process personal information using one or more of the following lawful bases:
Subscription payments are securely processed by Stripe on our behalf.
SNICKET does not receive or retain your complete payment card details. Payment information is processed directly by Stripe in accordance with its own privacy policy, security standards and applicable payment industry requirements.
We retain only the information necessary to administer subscriptions, maintain billing records and comply with legal and accounting obligations.
SNICKET uses cookies and similar technologies to:
You can control cookies through your browser settings.
Where required, we will obtain your consent before placing non-essential cookies.
We may use analytics providers to understand how users interact with the Service.
Analytics data is used only to improve SNICKET and is generally aggregated wherever possible.
We do not sell or rent personal information.
We may share personal information with trusted third-party service providers who assist us in delivering the Service, including:
These providers may process personal information only on our instructions and are required to implement appropriate security measures.
A current list of our principal service providers is available upon request.
Some of our service providers may process personal information outside the United Kingdom. Where this occurs, we ensure that appropriate safeguards are in place, including UK adequacy regulations, the UK International Data Transfer Agreement (IDTA), or other lawful transfer mechanisms.
Where personal information is transferred outside the United Kingdom, we ensure appropriate safeguards are in place, including:
We implement appropriate technical and organisational measures designed to protect personal information against unauthorised access, alteration, disclosure or destruction. These measures include, where appropriate:
While we take reasonable steps to safeguard personal information, no internet-based service can guarantee absolute security.
We retain personal information only for as long as necessary to:
Following account closure, personal information and customer content will normally be deleted within 30 days, unless:
Financial records may be retained for longer where required by applicable accounting or tax legislation.
We will normally respond to requests concerning your personal information within one month, as required by applicable data protection law.
SNICKET is intended for organisations and users aged 18 or over.
We do not knowingly collect personal information from children under 13.
The Service may contain links to third-party websites or integrate with third-party platforms.
We are not responsible for the privacy practices of those organisations.
Customers retain ownership of all exhibition content, images, text, audio, video, metadata and other materials uploaded to SNICKET.
By uploading content, you grant SNICKET a limited licence to host, store, process and display that content solely for the purpose of operating, maintaining and improving the Service.
SNICKET does not claim ownership of customer content.
We do not use customer content to train artificial intelligence or machine learning models without the customer's explicit permission.
Customers remain responsible for ensuring they have the necessary rights and permissions to upload and publish their content.
We may update this Privacy Policy from time to time.
Where changes are significant we will notify users through the Service or by email.
The updated version will always display the latest revision date.
If you have concerns about how we handle your personal information, please contact us first so we can investigate.
You also have the right to complain to the UK Information Commissioner's Office (ICO).
Privacy enquiries should be sent to:
SNICKET Media Ltd
Email: privacy@snicketmedia.com
Website: www.snicketmedia.com
Effective Date: 10 August 2026
These Software Subscription Terms ("Terms") govern the use of the SNICKET platform and related services provided by SNICKET MEDIA LTD, a company incorporated in England and Wales (Company Number 14641030) with its registered office at 17 Great Lane, Reach, Cambridge, CB25 0JF ("SNICKET", "we", "us" or "our").
By creating an account, purchasing a subscription, or otherwise using the Platform, you agree to be bound by these Terms.
In these Terms:
Client means the individual, organisation or business subscribing to the Platform.
Client Content means any content, data, text, images, video, audio, documents, branding or other materials uploaded, submitted or made available by the Client through the Platform.
Platform means the software, applications, websites, databases and services operated by SNICKET Media.
Subscription means the paid access plan selected by the Client.
Subscription Period means the period for which the Client has purchased access to the Platform.
2.1 SNICKET provides access to a cloud-based software platform through which Clients can create, manage, publish and share digital content and experiences.
2.2 Subject to these Terms and payment of applicable fees, SNICKET grants the Client a limited, non-exclusive, non-transferable and revocable licence to access and use the Platform during the Subscription Period.
2.3 The Platform is licensed and not sold.
2.4 SNICKET may update, improve, modify or replace features of the Platform from time to time.
3.1 The Client is responsible for maintaining the confidentiality of its login credentials.
3.2 The Client is responsible for all activity carried out through its account.
3.3 The Client must notify SNICKET promptly if it becomes aware of any unauthorised access to its account.
4.1 Subscription fees are payable in advance.
4.2 Subscription payments are processed through Stripe or another payment provider selected by SNICKET.
4.3 The Client authorises recurring payments where a recurring subscription has been selected.
4.4 All fees are exclusive of VAT and any applicable taxes unless stated otherwise.
4.5 SNICKET reserves the right to suspend or terminate access to the Platform where payment remains outstanding.
4.6 Except where required by law, subscription fees are non-refundable.
5.1 The Client retains ownership of all Client Content.
5.2 The Client grants SNICKET a worldwide, non-exclusive, royalty-free licence to host, store, process, reproduce, display and distribute Client Content solely for the purpose of:
5.3 SNICKET does not acquire ownership of Client Content.
5.4 The Client may remove Client Content from the Platform at any time, subject to any technical limitations of the service.
6.1 The Platform, including all software, source code, databases, designs, interfaces, documentation, trademarks, branding and related intellectual property rights, belongs to SNICKET or its licensors.
6.2 Nothing in these Terms transfers ownership of any intellectual property rights in the Platform to the Client.
6.3 The Client must not:
6.4 Any suggestions, ideas or feedback provided by the Client may be used by SNICKET without restriction or compensation.
The Client must not use the Platform:
SNICKET may remove content or suspend accounts where it reasonably believes these Terms have been breached.
The Client warrants that:
9.1 Each party shall comply with applicable data protection legislation, including the UK GDPR and the Data Protection Act 2018.
9.2 Where SNICKET processes personal data on behalf of the Client, the parties shall cooperate to ensure compliance with applicable data protection laws.
9.3 SNICKET will implement reasonable technical and organisational measures designed to protect Client data.
10.1 SNICKET will use reasonable efforts to make the Platform available at all times.
10.2 SNICKET does not guarantee uninterrupted or error-free access to the Platform.
10.3 Maintenance, upgrades, internet failures and factors beyond SNICKET's control may affect availability.
11.1 Each party shall keep confidential any non-public information disclosed by the other party.
11.2 Confidential information may only be used for purposes connected with the performance of these Terms.
11.3 This obligation continues for three years after termination of the Subscription.
12.1 The Client may cancel its subscription at any time.
12.2 SNICKET may suspend or terminate access where:
12.3 Either party may terminate these Terms immediately where the other party commits a material breach that remains unremedied for fourteen days after written notice.
13.1 Following termination, the Client may request a copy of its data within 30 days.
13.2 After that period, SNICKET may permanently delete Client Content and Client data.
14.1 The Platform is provided on an "as available" basis.
14.2 To the fullest extent permitted by law, SNICKET excludes all implied warranties, conditions and representations not expressly set out in these Terms.
14.3 SNICKET does not warrant that the Platform will be entirely free from defects, interruptions or vulnerabilities.
15.1 Nothing in these Terms excludes liability for:
15.2 To the fullest extent permitted by law, SNICKET shall not be liable for:
15.3 SNICKET's total aggregate liability arising out of or relating to the Platform shall not exceed the total subscription fees paid by the Client during the twelve months preceding the event giving rise to the claim.
The Client shall indemnify and hold harmless SNICKET against all claims, losses, damages, liabilities and expenses arising from:
Neither party shall be liable for any delay or failure to perform its obligations due to circumstances beyond its reasonable control, including internet outages, cyber-attacks, natural disasters, government action or failures of third-party suppliers.
SNICKET may update these Terms from time to time.
Updated versions will be published on the Platform and will take effect from the date stated in the revised Terms.
19.1 These Terms constitute the entire agreement between the parties regarding the Platform.
19.2 If any provision is held invalid or unenforceable, the remaining provisions shall continue in force.
19.3 The Client may not assign its rights under these Terms without SNICKET's prior written consent.
19.4 Failure to enforce any provision shall not constitute a waiver of that provision.
These Terms and any dispute arising out of them shall be governed by and interpreted in accordance with the laws of England and Wales.
The courts of England and Wales shall have exclusive jurisdiction over any dispute arising from these Terms.
SNICKET MEDIA LTD
Company Number: 14641030
Email: info@snicketmedia.com
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